Dear Valued Client,
I know that the novel coronavirus (COVID-19) continues to be top of mind for many of you. I wanted to take a moment today to share with you what precautions I am taking to ensure the safety of my clients as this situation continues to evolve. I want you to know that I am here to support and help each of you in any way I can.
I am still open for business and providing Apple IT Support services to you in person, your home, business and remotely. I will be available for appointments on Sundays during this period.
For in person appointments, I am following CDC guidelines: washing my hands regularly before and after seeing clients, using disinfectant wipes for technology and wearing gloves during appointments. I am willing to wear a face mask at the request of clients.
I will be carrying clean wipes and disinfectant cleaning spray. When I arrive to your appointment, I will offer to immediately disinfect your devices and keyboards with your permission.
I wanted to take a moment to share some proactive ways that you can keep your mobile devices clean:
The Centers for Disease Control and Prevention recommends cleaning all “high-touch” surfaces daily, including phones, keyboards and tablet computers.
But cleaning your phone improperly can damage it. You want to avoid getting moisture inside it or scratching the surface. Don’t spray cleaners directly on the phone, don’t dunk it in cleaning solutions, don’t spray it with compressed-air devices used to clean keyboards and avoid rubbing it with abrasive materials.
You can use Clorox wipes or wipes with 70% alcohol, which you can get at the drugstore, to wipe down your phone. Apple, which has cautioned against using household cleaners on its phones, says to do that “gently.” AT&T has further recommended wringing out disinfectant wipes before using them on a phone.
You can also use soft cloths to clean the phone, like a microfiber cleaning cloth or the cloths used to clean your glasses. Google says you can dip the cloth in soap and water, as long as you’re careful not to get moisture in the phone. AT&T says paper towels work, too. You can spray them with disinfectant. Again, don’t spray the phone itself.
Below is what Apple suggests directly from their Support Page.
“Using a 70 percent isopropyl alcohol wipe or Clorox Disinfecting Wipes, you may gently wipe the hard, nonporous surfaces of your Apple product, such as the display, keyboard, or other exterior surfaces. Don’t use bleach. Avoid getting moisture in any opening, and don’t submerge your Apple product in any cleaning agents. Don’t use on fabric or leather surfaces.”
This is an article from Game Spot that all goes into detail on cleaning your Technology.
If there is anything you need that I can help you with, please do not hesitate to call. I will continue to monitor all information locally, nationally and globally so I can plan how best to serve you.
I appreciate your trust and confidence in my services. I will endeavor to go above and beyond to make sure your needs are met in a safe and healthy manner.